Refund & Cancellation Policy

Last updated: 31 August 2026

1. What you are paying for

All lectures on the AIkya Learn YouTube channel are free. The only paid item is access to compiled notes, delivered as view-only Google Drive documents. Delivery is digital and immediate on approval, and this policy is written accordingly.

2. Try before you pay

The entire syllabus is taught free. we strongly encourage you to watch a full lecture on your chosen paper before paying, so you know what the notes are based on. If unsure, ask at theaimonke@gmail.com — we would rather answer a question than process a refund.

3. General rule: payments are non-refundable

Once access to a notes pack has been granted, the payment is non-refundable. The material cannot be returned once viewed, and the price is deliberately low on that basis.

4. When we will refund

• Duplicate payment — you paid twice for the same pack by mistake.
• Access never delivered — you paid, emailed your pack and reference, and did not receive access within 7 days despite following up.
• Wrong pack delivered — you received a pack other than the one you paid for and do not want the correct one instead.
• Overpayment — you paid more than the listed price; the excess is returned.

Email theaimonke@gmail.com within 7 days of payment with your Razorpay payment reference, the date, the amount, and a one-line description of what went wrong.

5. How refunds are processed

Payments are collected through Razorpay. Approved refunds are initiated by us from the Razorpay dashboard and returned to your original payment method:

• Refunds go back to the same UPI ID, card or account you paid from. We cannot redirect a refund elsewhere.
• If the original method can no longer receive a refund, we will arrange a UPI or bank transfer to details you provide.

Approved refunds are initiated within 7 working days. Depending on your bank, the money usually appears within a further 5–10 working days.

6. Wrong amount paid

Our payment page lets you type the amount yourself, so mistakes happen. If you underpay, email us and pay the difference — access is granted once the full amount is received. If you overpay, the excess is refunded in full, or you can put it towards another pack. Neither is a problem; just tell us.

7. No refunds in these cases

• You changed your mind after receiving access.
• You did not use the notes, or your exam plans changed.
• You expected different content despite the free lectures being available to preview.
• Your access was revoked for sharing your link or otherwise breaching the Terms & Conditions.
• You did not clear an examination. Notes are study material, not an outcome guarantee.

8. Cancellation before delivery

If you paid but have not yet been sent an access link, email us immediately and we will cancel the request and arrange a full refund.

9. Fair play

This is a one-person operation running on thin margins so notes can stay at ₹169. We handle genuine problems generously and quickly, and ask the same good faith in return.

10. Contact

Refund requests and questions: theaimonke@gmail.com
Operated by [LEGAL NAME], India.

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